Showing posts with label Consumer Products Safety Commission. Show all posts
Showing posts with label Consumer Products Safety Commission. Show all posts

10 December 2019

It Doesn't Take Much

If you're of a certain age, you remember what happened on 28 January 1986:  The Space Shuttle Challenger blew apart just 73 seconds after lifting off.

The real tragedy, of course, is that Challenger commander Dick Scobee, Michael Smith, Judy Resnik, Ronald McNair, Ellison Onizuka, Gregory Jarvis and Christa McAuliffe lost their lives.  But perhaps the most vexing part of the story is that one of the most sophisticated pieces of technology created up to that point in time was undone by a couple of rubber O-rings that didn't seal properly.


Now, the story I am going to tell next is not nearly as terrible as the fate of the Challenger crew members.  But it has this parallel:  A big, expensive piece of machinery undone by a (relatively) tiny part.




The machine in question is a Trek Super Commuter+8S electric bike--specifically, the 2017, 2018 and 2019 models.  The little part in question is a bolt that attaches the front fender to the fork crown--unless, of course, said bolt comes unthreaded, as it has on two reported occasions.  Trek says that in both cases, the wrong bolt was used.  The result was a chain reaction:  The fender fell off and jammed the front wheel, causing it to fall off.  One of those accidents resulted in a broken back for the rider. 


A $5200 machine halted--and a back broken--because of a small bolt.  It doesn't take much, does it?


As a result, the Consumer Product Safety Commission has issued a recall for those bikes, which sold for $5200 each.  

28 September 2017

Watch For Recalls!

To my knowledge, I have ridden with three bicycle-related products that were recalled by their manufacturers.

The first was the fork on my Cannondale racing bike, one of the company's early models.  In those days, Cannondale made their aluminum frames but supplied them with steel forks made by Tange and other manufacturers.  When I bought the bike, a couple of my cycling buddies warned me that the aluminum frame would fall apart, even though they didn't actually know of any instances of it happening.  So they were as surprised as I was when the fork and not the frame was recalled, especially because many of us had ridden with Tange forks--or even frames made out of Tange tubing, not to mention the firm's headsets--without any problems.

To Cannondale's credit,they made that process of exchanging my fork about as easy as it could have been.  That would have been reason enough for me to continue buying their bikes, if only I liked the way they rode.  I know that some of you love the ride of your Cannondales, and I won't try to convince you that you should ride anything else.  Those bikes just aren't for me.

Anyway, my second recall resulted in my third:  When Control Tech said there was a problem with one of their stems, which I happened to have on one of my bikes, the shop from which I bought it offered me a lighter and more expensive Syncros stem as a replacement.  Not long after, that stem was recalled!

In each of those cases, I was fortunate enough to get news of the recall in a timely way.  In those pre-Internet days, it meant that I was in regular contact with the shop from which I bought the stems and was working for the shop in which I bought the Cannondale.  I wonder whether I would have learned about the recalls so quickly--or at all--had I been like most customers who return to the shop infrequently, or not at all, after buying their bikes.

But even in this day of smart phones and such, consumers sometimes don't hear about bicycle-related recalls.  One reason, I think, is that they are not announced in the media the way recalls of cars or household appliances are.  And, even if the recall of, say, a faulty seat post were mentioned in the evening news program, most people who aren't dedicated cyclists probably wouldn't think it has the same potential for harm as, say, a faulty water pump bearing in a pickup truck's engine. 

So it is especially important to be alert and diligent.  It's also a good idea to stay in touch with the dealer or company from whom you bought your bike.  That said, bike shops are staffed by human beings, who occasionally forget, or neglect, to tell some thing or another to their customers.


2008 Felt S32


According to Mark Ashby, that is what happened to him.  He bought his 2008 Felt S32 racing bike from the Bikes Unlimited of Williamsburg, Virginia in 2011.  Over the next two years, he brought the bike in for regular maintenance.  In fact, according a lawsuit he's filed against the shop, the Felt and ADK Technologies of China (which manufactured the bike for Felt), a check-over and other maintenance items were performed as late as 13 April 2013.

Later that month, Ashby crashed on Colonial Parkway in Williamsburg.  This caused him to "suffer severe personal injuries adversely affecting his health and well-being," according to documents filed in the court.  The cause of the crash, Ashby says, was the fork's steerer tube, which broke and caused him to lose control of the bike.


The Colonial Parkway, where Mark Ashby crashed.


The suit alleges that Bikes Unlimited knew about the recall but failed to notify Ashby. They did indeed know about the recall--of 2009 model B12, B16 and S32 bikes, which was initiated the following year.  The recall was expanded to 2008 S32 bikes--the model Ashby rode--but not until 2014, the year after he crashed.

I am not a lawyer, but I don't think I have to be one to see that Bikes Unlimited was not at fault.  Still, I think this story shows the importance of being alert (Check the Consumer Products Safety Commission website!) and maintaining a good relationship with those who sell you, and maintain, your equipment.

30 September 2015

The CPSC Is Recalling 1.5 Million Bicycles Because....

All right.  I'm going to begin today's post with another "Which is worse?" question.  The difference is, this "Which is worse" question will have three choices.

Here goes...

Which is worse: 
  • a technical "innovation" that's superfluous,
  • someone who doesn't know to use it safely, or 
  • some government bureaucrat who doesn't know the difference?

That question entered my mind when I learned of a recall involving bicycles from thirteen different manufacturers.  

The 1.5 million bikes in question have front disc brakes.   As "The Retrogrouch" and others have said, very few cyclists actually benefit from, let alone need,  disc brakes.  


To be fair, I will point out that, although the recall was announced as one involving "bicycles with front disc brakes", the brakes themselves were not the problem.

So why the recall?, you ask. 


According to the US Consumer Products Safety Commission, which ordered the recall, when the bicycle is ridden with the quick-release lever in the fully-open position, the lever is only 6mm (or, as the CPSC notes, the width of a number 2 pencil) between the lever and the brake rotor.   

I'll run that by you again:  If you ride one of those bikes with the front wheel's quick-release lever fully opened, the lever is too close to the brake rotor.

Now, if you're going to ride a bike with quick release levers, you should know how to open and close them, and you should know enough not to ride with them open.  Forget about whether you have disc brakes: If your quick release is open, your wheel can slide or fall out from under you when you turn or hit a bump.  Or the lever can get snagged in your spokes--or, if you have a disc brake, on the rotor.

That last scenario is what prompted the recall.  Three incidents of it were reported to the CPSC.  When the lever came into contact with the rotor, the wheel came to a sudden stop or fell out of the bicycle.  One of those incidents resulted in injury.

So, because someone who doesn't know how to use a quick release got hurt, 1.5 million bicycles are being recalled.   That's good, sound judgment from the CPSC, isn't it?

Here's how you can tell if your bike is part of the recall:



 

08 February 2013

Going Bananas

If you are around my age, you may have ridden a bike with a banana seat.  If you didn't, then a friend, neighbor, sibling or classmate did. 

From Nice To Draw


They were popular with pre-teens during the 1960's and 1970's.  The bikes that were equipped with banana seats seemed to be designed for one of two purposes:  doing "wheelies", or emulating motorcycles or race cars.

During the banana seat's heyday, every American bicycle manufacturer offered at least one model equipped with it. Some, like the ones found on Schwinn's Sting Ray series, sported racing stripes, while other bikes--particularly those made for girls--were adorned with colorful, and even wild, flower prints.  And, of course the Raleigh Chopper was a "banana" bike.

More than one reason has been given for their disappearance during the 1980's.  Some attribute their decline to the rise in BMX bikes.    Doing wheelies had become "old hat", so kids wanted to do more original, sophisticated and riskier maneuvers.  They found that the tighter geometry and lighter weight--along with the smaller seats--of BMX bikes made their stunts easier, or even possible.  

What a lot of people forget, though, is that the Consumer Products Safety Commission set its inspectors loose on various products (and lawyers on the companies that made those products).  They took the accidents and product failures that resulted from the most unlikely or egregious examples of misuse to rationalize removing those products from the market, or forcing redesigns of them.  In one of the silliest examples of mandated change, the CPSC said that Campagnolo "umbrella" pump clamps could no longer be sold in the US unless the "umbrella" cutout was closed or narrowed.  Apparently, someone got his finger caught in one.  I never heard about how he managed to do that.  So, the importer began to retrofit the clips with a ring inside the "rose window".


And so it was with banana seats.  As I understand, the CPSC forced them off the market because the rear braces failed on some of them.   The CPSC claimed that the design was inherently unsafe.  I'm no engineer, but I would expect the braces to be structurally sound, as long they aren't made of substandard materials and the attaching hardware is properly attached.  The real problem, I think, is two or more kids often rode on one seat. Even if the braces are strong enough to carry their weight, I would think they would still incur extra stress as a result of the extra twisting and swaying that would result from having two kids on the seat.

Some kids may have wrecked their banana seats due to carelessness or from doing one too many wheelies or other stunts on their bikes.  However, I don't think very many of them could have done so.  Plus, kids on BMX bikes are performing even more stressful (to their bikes) stunts than we did back in the day on seats that make most track saddles seem plush,  perched atop skinny seat posts.

Lately I've seen a fair number of banana seats for sale. Some are vintage; others seem to be reproductions.  I imagine that the latter are made in China or some other foreign country.  But I wonder how retailers are able to sell them in the US. The CPSC still exists; I wonder whether it has relaxed or otherwise changed its policies on bicycle parts.