Precisely

In a shop I frequented, a mechanic wore a lab coat and stethoscope while working on bikes.  

That was just one of his eccentricities. Turns out, he’s not the only mechanic I knew who viewed his work in medical terms: Another, who also owned a shop where I worked, told us that bearing surfaces should be “surgically” clean before lubing then.

Ironically, yet another mechanic of my acquaintance went to medical school and never talked about his work in that way. In fact, he didn’t talk about his work at all.

In case you’re wondering how the first mechanic in this story got a lab coat and stethoscope: His wife was a nurse in a nearby hospital.

When You Come To A Fork In The Road

Having worked as a bike mechanic, I know the importance of having the right tool for the job.

There are some situations, though, when you just don't have it.  So what do you do?

Why They Should Be Recognized As Professionals

Americans often complain that French--or even Asian--waiters are "rude," or simply not friendly.

On the other hand, some gourmands will argue that the quality of a restaurant's food is inversely proportional to the friendliness of its service.  

I would agree with that second assertion, to a point.  I recall that the old Second Avenue Deli had, arguably, the best matzoh ball soup and pastrami sandwiches--and the rudest waiters--in Manhattan.  And I have been in many a restaurant--yes, even Italian and Indian-Pakistani ones--where I loved the food but the waitstaff weren't vying to be Mr. or Ms. Congeniality.

Now, French and even high-end Asian restaurants represent cultures very different (at least in some ways) from those that gave us the various ethnic restaurants found in New York and other American cities.  But I have always sensed that there is a certain kinship in the attitude of waitstaff.  

In France, and perhaps to a lesser degree in other European and Asian countries, being a waiter or waitress isn't something you do to pay for college or because you don't have the documentation or credentials for other kinds of work.  In fact, it isn't just a job:  It's a profession.

One almost never hears the words "professional" and "waiter" or "waitress" used together in the English-speaking world.  That, perhaps, is a reason why they are not given respect--or a living wage.  (As you may know, you don't tip a waiter in France: there's a service charge built into your bill.)  On the other hand, a waiter, like a chef, sous chef or anyone else involved in creating, preparing and delivering a meal, is expected to help create a dining experience.  So a waiter not only hauls trays and plates; he or she also choreographs the dining experience, ensuring that everything from the table arrangement to the wines are appropriate for the meal that is being consumed.

I think now of something a lawyer once told me:  "It's not my job to be my client's friend; I am here to be my client's advocate."  I think it's a fair summation of any profession. Yes, you want your lawyer or doctor or teacher or whoever to be courteous and respectful.  But it's not his or her job to be your buddy.  And that professional does not quit at a certain time of day.  Most important of all, a professional is always learning something new.

I know of bike mechanics like that. In fact, I go to a couple of them when I don't have the right tool(s) or simply don't have (or don't want to spend) the time to do something properly.  The mechanics I am talking about have been doing their work for years, or even decades, and because of their expertise, they work year-round in shops, even during seasons when other mechanics are laid off.

They aren't professionals just because they're getting paid to work on bikes:  They attain such status, at least in my eyes, because of the way they approach their work--and their relations with customers.   Their goal is to make your bike work, and to work for you.  Moreover, they understand how bikes and cyclists are changing--and remaining the same.

But almost nobody--at least in the US--thinks of being a bike mechanic as a profession.  Part of the reason, I suspect, as that most mechanics, save for the ones I've described, don't see themselves as practicing a profession.  It's a job--as, I admit, fixing and assembling bikes was for me at different times in my life--that will sustain you until you complete your degree or move on to something else in your life.

Also, a professional isn't bound by one employer or workplace.  As an example, a doctor doesn't stop being a doctor upon leaving a hospital where he or she worked--or if that hospital shuts down.  That doctor can work elsewhere, or set up his or her own practices.

Mechanics are going to need that sort of mobility.  With the rise of internet sales and bike-share programs--and rising rents--the existence of a bike shop is increasingly precarious.  But even if people buy their bikes from online wholesalers or use bike-share programs (instead of renting bikes from shops), someone will have to assemble that new bike, or fix it after it's been ridden through streets and over hill and dale.  Many cyclists don't have the time or inclination to make those repairs (or they're not allowed to fix share bikes).  So, there will always be a need, I believe, for mechanics.  And because bike designs, and the ways in which bikes are ridden, are changing, mechanics and other bike industry professionals need to keep on learning.

As I understand, those are the motivations behind the Professional Bicycle Mechanics Association, founded two and a half years ago.  As its president, James Stanfill, says, "Service is to me what we do for others, and for us mechanics, it is absolutely inclusive of all we, as an industry, do for others."  

 

  Many mechanics, and others in the bike industry, are already living and working by that credo.  So it makes sense to start a "professional association" (which is not the same thing as a union) for bike mechanics.  I mean, auto mechanics are recognized as professionals, as they should be.  So why not bike mechanics?  If nothing else, I think such recognition would help not only to bring more respect to the bicycle industry, but to cycling itself.

There's A Bike Mechanic In The Family!

My high school had a vocational-technical ("vo-tech") program that trained students to work as auto mechanics, beauticians and as other skilled trades- and craft-people.

That high school served a fairly large township that included everything from mansions with Cadillacs in their driveways (In those days, you had as much of a chance, on any given day, of seeing a BMW or Mercedes as you did of meeting a member of the Royal Family.) to storm-battered bungalows with tousled kids tumbling on bristly lawns.  What they had in common was aspiration, whether from the parents or the kids themselves.  

Such aspiration wasn't limited to economic mobility:  People wanted to increase their status and reputation.  A decal from a prestigious college or university on the rear window of a family's car meant that the parents "did something right" in raising their child; dirty hands and clothes meant that the kid didn't work hard--or simply wasn't smart--enough and were seen as signs of poor parenting.

So, the success of my high school, and many others, was measured by the percentage of our graduates who went to college--never mind that the kids who became auto mechanics or plumbers or beauticians could make as much money as those who became educated professionals.  Training for one of those trades was seen as the "loser track", in contrast to "the college track" and other more prestigious paths in the school.

Because such scenarios played out all over the US, many high schools ended their vo-tech programs and new schools opened without them.  Young people and their families continued to equate success with graduating from college and entering white-collar professions.  In the meantime, auto mechanics, beauticians and the like got older and employers had a hard time finding replacements, just as those jobs became more technically sophisticated.  

Then college tuitions started to rise at a much faster rate than prices in general. (My salary hasn't kept pace--it's not even close!)  And companies figured out that their office work could be automated or relocated just as easily as assembly-line jobs.  So, the college degree that costs so much more than it once did is no longer the ticket to a "good" job and middle-class life it once was.

Also, because people had a harder time getting good jobs, they started fixing stuff--including cars and appliances-- they would have tossed or replaced earlier.  Now, as a result, some young people and their families are starting to realize that their may well be more of a future--especially for a kid who doesn't like to sit still and read--in the kinds of work people in my generation were taught to disdain.

Another result of what I've described is that people are riding bikes to work and school.  Those bikes need to be kept running, and not everyone has the time or inclination to adjust their brakes or shifters, or fix their flats.  At the same time, bikes are getting more technically sophisticated.  This means mechanics, who are increasingly referred to as "technicians" will need to be more skilled.

As a bike shop owner, Berri Michel is certainly aware of what I'm saying.  She had trouble finding good employees for Bicycle Trip, her Santa Cruz, California shop.  So she did what any desperate employer might do:  She trained people.  Specifically, she showed high-school students how to fix bikes.  That was back in 2007.

That was the beginning of Project Bike Tech, in which students earn academic credit for learning how to repair bicycles.  Since then, it has expanded to other schools in California and three other schools in Colorado and Minnesota plan to start similar programs soon.  The scope of the course, which spans four semesters, has also grown.  Now students learn interviewing, resume-writing and team-building techniques in addition to adjusting headsets and truing wheels.

Ms. Michel says that in the class, students are introduced to other bicycle-industry careers such as fabrication, marketing, sales and graphic design.  And, because students don't sacrifice their academic training to learn the bike trade, they are also ready to go to college or enter other careers when they graduate.  Some even pursue other trade careers like construction and auto mechanics because "they discover that they love working with their hands," says Project Bike Tech director Mercedes Ross.

Could the day come when parents proudly announce, "There's a bike mechanic in the family!"